Guest Experience Specialist - Bakery Celebrations

Nothing Bundt Cakes #80; Florida; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible work scheduling

Positive work environment

Job summary

A growing bakery franchise is seeking a Guest Service Representative in the Town of Florida, NY, to create a welcoming environment for guests and assist with their celebrations. You will be the first point of contact for customers, engaging with them warmly and helping them choose from a delicious selection of cakes. Ideal candidates will have strong interpersonal skills and be flexible with varied shifts, including early mornings and weekends. Previous experience in guest service is a plus.

Qualifications

• Must be 16 years of age or older.
• Previous guest service experience at a bakery or restaurant is a plus.
• High energy and strong interpersonal skills are essential.

Responsibilities

• Greet walk-in and phone guests with warmth and enthusiasm.
• Maintain strong product knowledge to assist guests.
• Process guest orders accurately utilizing the point-of-sale system.
• Uphold a clean and organized bakery presentation.
• Assist in preparing cake decorations and packaging supplies.

Skills

Interpersonal skills

Attention to detail

Positive attitude

Ability to multitask

Education

No formal education required

Tools

Point-of-sale system

Job description

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes ® .

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

As a team member at a Nothing Bundt Cakes ® bakery, you are rewarded by “Bringing the Joy” to guests each shift! Other potential “Sweet Perks” of working for a Nothing Bundt Cakes ® franchised bakery are listed below. Bakeries are independently owned and operated by a franchisee (bakery owner), and perks may vary by location.

Sense of Family Culture

Flexible Schedule

Every time I work, I am excited to be there. My co-workers are amazing and are my friends. My Managers are great too and very reasonable. We all share great laughs. The customers are nice as well.