Guest Experience Specialist — Attractions (Part-Time)

Crayola Experience; Orlando (FL); On-site; USD 12,000 - 16,000; Part time

Job summary

Crayola Experience in Orlando is seeking an Attractions Team Member for part-time scheduling. The role centers on delivering outstanding guest service, guiding guests through Crayola Experience attractions, and assisting in art projects and activities for families.

Ideal candidates are energetic, have strong English communication, and enjoy engaging with children. Weekend/evening/holiday availability is required; prior museum or family attraction experience is a plus.

Qualifications

• High School Diploma Preferred.
• Required to work weekends, evenings and holidays as needed for the operation.
• Fun, outgoing personality. Ability to engage guests, children and families in an upbeat, positive manner.
• Prior experience working with children preferred.
• Prior experience in a museum, educational setting, guest service center or family attraction helpful.
• Strong oral, interpersonal and guest service skills required.
• Must have a good command of the English language, both written and verbal.
• Demonstrated ability to adhere to guest service and programming procedures and policies.
• Demonstrated ability to manage multiple functions and multitask.

Responsibilities

• Consistently meet a guest satisfaction standards, greet all guests and answer any questions
• Oversees attraction areas to ensure service excellence, safety and cleanliness with guests
• Facilitates art projects and activities with guests
• Prepares materials, maintains appropriate inventory of necessary materials, monitors activities and cleans work stations as needed.
• Hosts birthday parties and/or Manufacturing demonstrations on rotating basis
• Monitors activity areas and adapts the facilitation of an area according to guest volume
• Assists in workshops, special events and outreach activities as needed
• Cross-trains in other departments including retail, F&B, and admissions

Skills

Guest service

English proficiency

Interpersonal skills

Multitasking

Education

High School Diploma Preferred

Job description

Crayola Experience in Orlando is seeking an Attractions Team Member for part-time scheduling. The role centers on delivering outstanding guest service, guiding guests through Crayola Experience attractions, and assisting in art projects and activities for families.

Ideal candidates are energetic, have strong English communication, and enjoy engaging with children. Weekend/evening/holiday availability is required; prior museum or family attraction experience is a plus.