Guest Experience Specialist

The Great American Holding Company LLC; Ocala (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

The Great American Holding Company LLC in Ocala, Florida is seeking team members to deliver exceptional guest service in a fast paced restaurant environment, operating under the guidance of the Restaurant General Manager, Assistant Managers and Shift Coordinators. You will interact daily with Guests and collaborate with the field operations team to uphold brand standards.

This role emphasizes teamwork, adherence to operational procedures, and a customer‑focused attitude, with direct supervision

Responsibilities

• Provide exceptional guest service while working closely with Restaurant Managers and other Team Members to maintain operational standards and procedures.
• Interact directly with Guests and members of the field operations team.
• Operate under the direction of the Restaurant General Manager, Assistant Managers and Shift Coordinators.

Job description

The Great American Holding Company LLC in Ocala, Florida is seeking team members to deliver exceptional guest service in a fast paced restaurant environment, operating under the guidance of the Restaurant General Manager, Assistant Managers and Shift Coordinators. You will interact daily with Guests and collaborate with the field operations team to uphold brand standards.

This role emphasizes teamwork, adherence to operational procedures, and a customer‑focused attitude, with direct supervision