Guest Experience Specialist

Six Flags; Mason (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free park admission to Kings Island &

Free guest tickets

Employee ride nights

Training & development

Diversity & Inclusion programs

Discounts on food and merchandise

Dormitory housing discounts

Job summary

Six Flags is hiring for a Guest Services role at Kings Island in Mason, OH. The position pays $15.50 per hour and requires a strong customer-service mindset, teamwork, and the ability to handle multiple tasks in a fast-paced environment.

You will welcome guests, resolve issues with courtesy and safety, and assist with ride admissions information and accessibility guides. Evening, weekend, and holiday work is required to meet park needs.

Qualifications

• Customer-focused approach with safety and integrity
• Ability to work collaboratively in a team
• Strong written and verbal communication skills
• Able to learn and operate multiple computer systems
• Willingness to work evenings, weekends and holidays

Responsibilities

• Resolve guest conflicts with courtesy and safety
• Greet guests and assist throughout their park experience
• Communicate ride admissions and distribute brochures and disability guides

Skills

Customer service

Communication skills

Teamwork

Multitasking

Problem solving

Time management

Over 18

Tools

Computer systems

Job description

Six Flags is hiring for a Guest Services role at Kings Island in Mason, OH. The position pays $15.50 per hour and requires a strong customer-service mindset, teamwork, and the ability to handle multiple tasks in a fast-paced environment.

You will welcome guests, resolve issues with courtesy and safety, and assist with ride admissions information and accessibility guides. Evening, weekend, and holiday work is required to meet park needs.