Guest Experience Specialist

Target; Maryland; On-site; USD 24,000 - 36,000; Full time

Job summary

Target is seeking a Guest Advocate in Maryland. You will deliver a welcoming guest experience, assist with questions, and promote loyalty programs. The role involves fast-paced, collaborative work, and requires flexible availability, including nights and weekends.

Responsibilities include greeting guests, solving needs, demonstrating app features, and maintaining store integrity. Training will be provided to build guest engagement skills and product knowledge.

Qualifications

• Service-oriented mindset and guest focus
• Teamwork and collaboration skills
• Flexibility with scheduling including nights/weekends/holidays
• Strong communication with positive language
• Attention to detail and accuracy
• Ability to use handheld scanners and store tech

Responsibilities

• Demonstrate a service culture by delivering the Target service standard
• Greet guests as you complete daily tasks and assist with needs
• Engage with guests to solve specific questions and issues
• Inform guests about current promos, store activities, and events
• Be knowledgeable about products, tools, and services to resolve issues
• Explain features of the Target App and enrollment in loyalty programs
• Scan and bag merchandise efficiently while maintaining safety and accuracy

Job description

Target is seeking a Guest Advocate in Maryland. You will deliver a welcoming guest experience, assist with questions, and promote loyalty programs. The role involves fast-paced, collaborative work, and requires flexible availability, including nights and weekends.

Responsibilities include greeting guests, solving needs, demonstrating app features, and maintaining store integrity. Training will be provided to build guest engagement skills and product knowledge.