Guest Experience Specialist

Wawa, Inc; Hackettstown (NJ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) + matching

Education Assistance Program

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. in Hackettstown, NJ is seeking a Customer Service Associate to greet customers, prepare breakfast items and made-to-order sandwiches, and operate the register. You will help keep the store clean, stocked, and welcoming for every guest.

The role offers flexible schedules and benefit options. Applicants must be 16+; a $1.50 shift differential applies for overnight hours, with accommodation support available upon request.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items, built-to-order sandwiches, beverages, pizzas, and keep coffee station organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID checks.
• Ensure stores are stocked, shelves are fresh, and inviting.
• Maintain store cleanliness and safety by following policies and procedures.
• Complete housekeeping tasks such as cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Communication skills

Customer service

Team player

Reliability

Job description

Wawa, Inc. in Hackettstown, NJ is seeking a Customer Service Associate to greet customers, prepare breakfast items and made-to-order sandwiches, and operate the register. You will help keep the store clean, stocked, and welcoming for every guest.

The role offers flexible schedules and benefit options. Applicants must be 16+; a $1.50 shift differential applies for overnight hours, with accommodation support available upon request.