Guest Experience Specialist

Chick-fil-A; Gurnee (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Free basic health care insurance

Fun work environment

Flexible scheduling

Learning from Operators and leaders

Growth and development opportunities

Scholarships

Competitive pay

Job summary

Chick-fil-A in the United States is hiring Team Members to deliver signature Chick-fil-A service and food in a friendly environment. Team Members work directly for an independent Owner/Operator and contribute to an exceptional dining experience every day.

The role offers both full-time and part-time positions with benefits such as health insurance, a fun work environment, flexible scheduling (Sunday closed), opportunities for growth and scholarships, and competitive pay.

Qualifications

• Front-of-house role requires a cheerful, customer-service mindset.
• Ability to communicate clearly with guests and teammates.
• Reliable, flexible, and able to multitask in a fast-paced environment.
• Willingness to work a varied schedule, including weekends.

Responsibilities

• Smile and greet guests warmly.
• Maintain eye contact with guests.
• Speak enthusiastically and clearly.
• Make emotional connections with guests.
• Promote the vision and values of the restaurant.
• Multitask quickly yet thoroughly.
• Be team-oriented, adaptable, dependable with a strong work ethic.
• Stand for long periods and stay on your feet.
• Communicate effectively with guests and team members.
• Adhere to Chick-fil-A rules and dress code.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Cheerful attitude

Reliability

Teamwork

Multi-tasking

Flexibility

Work ethic

Job description

Chick-fil-A in the United States is hiring Team Members to deliver signature Chick-fil-A service and food in a friendly environment. Team Members work directly for an independent Owner/Operator and contribute to an exceptional dining experience every day.

The role offers both full-time and part-time positions with benefits such as health insurance, a fun work environment, flexible scheduling (Sunday closed), opportunities for growth and scholarships, and competitive pay.