Guest Experience Specialist

Topgolf; Charlotte (NC); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free game play

Discounted food & retail

Weekly Playmaker meals

Job summary

Topgolf in Charlotte, NC seeks Service Support Playmakers to greet Players with energy, deliver orders, and help maintain spotless, high-energy bays and service areas. You will assist in non-alcoholic beverage prep, keep stations stocked, and support teammates to ensure an exceptional guest experience.

Ideal candidates bring a positive attitude, teamwork, and a customer-focused mindset, thriving in a busy venue. Part-time and flexible shifts are available, with a fun, fast-paced work environment.

Qualifications

• A Positive Attitude is essential.
• Team mentality is valued.
• Customer-focused and player-centric approach.
• Ability to thrive in a busy, high-volume environment.
• Hospitality or entertainment experience is a plus, not required.

Responsibilities

• Greet every Player with a smile and friendly energy.
• Deliver food and drinks to bays efficiently.
• Assist in preparing non-alcoholic beverages and keep service areas stocked.
• Bus bays and tables and fold napkins to Topgolf standards.
• Restock stations, assist on the tee line, and keep common areas clean.
• Adhere to safety and sanitation standards and maintain a clean, safe environment.

Skills

Positive attitude

Team player

Player focus

Thrives under pressure

Hospitality exp

Job description

Topgolf in Charlotte, NC seeks Service Support Playmakers to greet Players with energy, deliver orders, and help maintain spotless, high-energy bays and service areas. You will assist in non-alcoholic beverage prep, keep stations stocked, and support teammates to ensure an exceptional guest experience.

Ideal candidates bring a positive attitude, teamwork, and a customer-focused mindset, thriving in a busy venue. Part-time and flexible shifts are available, with a fun, fast-paced work environment.