Bay Host: Guest Experience & Playmaker

Topgolf; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive hourly wages

Tips for certain positions

Health, dental, vision

401(k) match

Free mental well-being platform

Free game play

Discounted food and retail

Weekly Playmaker meals

Career growth

Fun, energetic environment

Job summary

Topgolf is hiring for Bay Hosts in Charlotte, NC. Join a fast-paced, fun-loving team delivering excellent guest experiences across food, beverage, and gaming options in a high-energy environment.

We offer competitive hourly wages, possible tips, and a benefits package including health and 401(k) match. Day, night and weekend shifts are available to suit part-time and full-time seekers, with opportunities for growth within the brand.

Qualifications

• A Positive Attitude – Because being a grump is no fun!
• One Team Mentality – Teamwork makes the dream work.
• Player Focus: You obsess over making our Players’ experience the absolute best.
• Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine.
• Experience Serving Food & Beverages – You’ve previously served alcoholic and non-alcoholic drinks in a restaurant, hospitality, or entertainment setting.

Responsibilities

• Welcome Players to their bays with energy and enthusiasm—connect the dots on why they’re visiting, share all the cool things Topgolf has to offer, and set the stage for an unforgettable time. Actively recommend food, beverage, and gaming options tailored to their visit to enhance their overall experience and drive sales through thoughtful suggestive selling.
• Provide outstanding food and beverage recommendations, take orders quickly and accurately, and keep Bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space—ensuring Players have everything they need for a smooth, fun-filled experience.
• Be readily available with a strong T-line presence, working seamlessly with fellow Playmakers to deliver an unforgettable Player experience—from setting up bays to resolving concerns with a smile.
• We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, assisting with keeping the bay clean and safe—because a great experience starts with a clean and safe environment!
• Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported!

Skills

Positive attitude

Teamwork

Customer focus

Ability to thrive in busy environment

Experience serving food & beverages

Job description

Topgolf is hiring for Bay Hosts in Charlotte, NC. Join a fast-paced, fun-loving team delivering excellent guest experiences across food, beverage, and gaming options in a high-energy environment.

We offer competitive hourly wages, possible tips, and a benefits package including health and 401(k) match. Day, night and weekend shifts are available to suit part-time and full-time seekers, with opportunities for growth within the brand.