Guest Experience Shift Lead | Fast-Paced Restaurant

Workstream; Norman (OK); On-site; USD 16,531 - 22,041; Full time

Job summary

Popeyes in Norman, OK is seeking a Shift Leader to deliver memorable guest experiences, manage fast-paced service, and uphold brand standards. You will greet guests, take orders, process payments, and help maintain cleanliness and safety across the restaurant.

The role requires reliability, willingness to learn all stations, and availability for evenings, weekends, and holidays. Join a team that values guest satisfaction and a collaborative work culture.

Qualifications

• Must be at least 18 years old.
• Able to interact positively and professionally with Guests and coworkers.
• Willingness to learn all areas of restaurant operations and work multiple stations.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Greets Guests with a smile while receiving orders and processing payments.
• Prepares and packages food and drink products.
• Maintains restaurant cleanliness including dining room, restrooms, and exterior.
• Maintains health and safety standards in work areas.
• Demonstrates knowledge of the Popeyes brand and menu items.
• Monitors food quality and temperature to ensure safety and freshness.
• Unloads and stocks inventory items as needed.
• Maintains consistent attendance on shifts.
• Upholds integrity and promotes the culture of Popeyes.

Skills

Guest interaction

Team player

Flexible schedule

Fast-paced environment

Learning mindset

Job description

Popeyes in Norman, OK is seeking a Shift Leader to deliver memorable guest experiences, manage fast-paced service, and uphold brand standards. You will greet guests, take orders, process payments, and help maintain cleanliness and safety across the restaurant.

The role requires reliability, willingness to learn all stations, and availability for evenings, weekends, and holidays. Join a team that values guest satisfaction and a collaborative work culture.