Guest Experience Service Manager - Lead Takeout & Shift Ops

Inspire-Brands; Georgia; On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program

Free Shift Meals & Meal Discounts

Best in Class Training & Continuous学习

Job summary

Buffalo Wild Wings, Inc. is seeking a Service Manager to oversee takeout operations and enhance the guest entry experience. You will help manage shift operations and coach team members to ensure tasks are performed efficiently, creating legendary experiences for guests.

The role emphasizes training, safety, and compliance, with a focus on developing a strong, guest‑driven team in a fast-paced environment.

Qualifications

• 2 years of restaurant or bar management experience.
• Knowledge of labor laws, health codes, safe food handling and sanitation.
• Experience with responsible alcohol service, safety and security systems.
• Passion for training and developing team.

Responsibilities

• Oversee takeout operations and guest entry experience.
• Assist in managing shift operations.
• Coach team members to ensure tasks are performed effectively.

Skills

Team leadership

Coaching & development

Guest experience

Shift management

Training

Safety compliance

Tools

Computer operations

Job description

Buffalo Wild Wings, Inc. is seeking a Service Manager to oversee takeout operations and enhance the guest entry experience. You will help manage shift operations and coach team members to ensure tasks are performed efficiently, creating legendary experiences for guests.

The role emphasizes training, safety, and compliance, with a focus on developing a strong, guest‑driven team in a fast-paced environment.