Guest Experience Server: Wine & Menu Expert

Pyramid Global Hospitality; United States; On-site; USD 8,200 - 12,000; Full time

Job summary

Pyramid Global Hospitality is seeking friendly restaurant servers for The StateView Hotel. You will greet guests, describe menu items, upsell courses and beverages, and ensure accurate orders.

This role values 2–4 years of food service experience, knowledge of wine, beer, cocktails, and spirits, and the ability to thrive in a fast‑paced environment with superb guest service. We value engaging personalities, strong communication, and a passion for delivering exceptional experiences for every

Qualifications

• Minimum 2–4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to upsell and describe menu items.
• Strong communication and guest service skills.
• Works well in a fast‑paced environment.

Responsibilities

• Prepare the restaurant pre-shift for the service ahead.
• Greet guests as they arrive or move about the restaurant.
• Guide guests on their culinary journey through descriptive selling of the menu.
• Be accurate in your order taking, confirming all special requests.
• Be the master of the menu, understanding the details to enhance the conversation.
• Work collaboratively with other restaurant servers and kitchen/bar staff.
• Assist guests who have concerns to guide them to a resolution that leaves them happy.
• Finalize the experience through timely and accurate bill presentation.

Skills

Engaging personality

Upselling / descriptive selling

Food service experience 2-4 years

Beverage knowledge (wine/beer/cockails

Job description

Pyramid Global Hospitality is seeking friendly restaurant servers for The StateView Hotel. You will greet guests, describe menu items, upsell courses and beverages, and ensure accurate orders.

This role values 2–4 years of food service experience, knowledge of wine, beer, cocktails, and spirits, and the ability to thrive in a fast‑paced environment with superb guest service. We value engaging personalities, strong communication, and a passion for delivering exceptional experiences for every