Guest Experience Server — Upsell & Service

Nordstrom; Burlington (MA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Merchandise Discount

EAP Resources

Retirement and PTO

Job summary

Nordstrom in Burlington, MA is hiring a Full Service Server who delivers outstanding customer service in a fast-paced environment. You will know the menu, suggest items, and assist in other restaurant duties including phone handling and transactions.

The role emphasizes clear communication with customers and coworkers, with a flexible schedule and required food handler’s card where applicable.

Qualifications

• 1+ year experience in food service/hospitality preferred.
• The ability to communicate clearly and professionally with customers and coworkers.
• Thrived in a fast-paced environment and embraced working a flexible schedule.
• A food handler’s card where required by local and state regulations.

Responsibilities

• Be knowledgeable and enthusiastic about the restaurant's menu and products while serving customers.
• Suggest additional items to customers, as appropriate.
• Support other areas of the restaurant as requested, such as answering telephones and completing financial transactions.

Skills

Communication

Customer service

Flexibility

Job description

Nordstrom in Burlington, MA is hiring a Full Service Server who delivers outstanding customer service in a fast-paced environment. You will know the menu, suggest items, and assist in other restaurant duties including phone handling and transactions.

The role emphasizes clear communication with customers and coworkers, with a flexible schedule and required food handler’s card where applicable.