Guest Experience Server — Upsell, Rewards & Growth

RREMC Restaurants, Llc; Roanoke (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Tips

Career growth opportunities

Job summary

RREMC Restaurants, Llc is seeking an enthusiastic server to welcome guests, take and relay orders, and deliver meals with friendly, accurate service in Roanoke, VA. You will upsell specials, guide guests to add sides or desserts, and help guests join the rewards program while handling payments efficiently.

This role offers flexible hours, including nights and weekends, with opportunities for career growth within a supportive team.

Qualifications

• Experience in customer service or FOH roles.
• Strong communication and attention to detail.
• Ability to multitask in a fast-paced environment.
• Confidence in upselling and menu recommendations.
• Basic math and cash handling skills.
• Must be 18+.
• Flexible availability - nights, weekends, holidays.
• Competitive pay plus tips.

Responsibilities

• Welcome guests and provide attentive service throughout their visit.
• Take orders accurately and relay them clearly to the kitchen.
• Deliver food and beverages promptly and correctly.
• Use upselling skills to recommend specials, combos, and popular items.
• Ask guiding questions to help guests make selections and build orders.
• Offer menu recommendations based on guest preferences and rewards program.”
• Process payments efficiently (cash, card, digital).
• Work collaboratively with FOH and BOH to ensure smooth service.

Skills

Customer service

Multitasking

Upselling

Communication

Cash handling

Attention to detail

18+

Job description

RREMC Restaurants, Llc is seeking an enthusiastic server to welcome guests, take and relay orders, and deliver meals with friendly, accurate service in Roanoke, VA. You will upsell specials, guide guests to add sides or desserts, and help guests join the rewards program while handling payments efficiently.

This role offers flexible hours, including nights and weekends, with opportunities for career growth within a supportive team.