Guest Experience Server — Tips-Based Pay

Applebee's Neighborhood Grill + Bar; Ashland (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Thrive Restaurant Group operates Applebee’s and is seeking a friendly server to deliver food and drinks, greet guests, and anticipate needs, ensuring a memorable dining experience. The role emphasizes hospitality, teamwork, and accuracy with orders and payments.

As part of a family-oriented team, you’ll contribute to a welcoming atmosphere, handle POS transactions, and help maintain a clean, inviting dining area while supporting guests and fellow staff.

Qualifications

• Care for others, growth, and learning.
• Must have a positive attitude and be guest-focused.
• Mobility and ability to move around the dining area.
• Reading, writing, basic math, and verbal communication skills required.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make suggestions regarding food, drinks, and service.
• Relay orders to service bar and kitchen via the POS system.
• Observe and serve guests, addressing needs or requests.
• Present guest checks and facilitate payment; handle cash/card processes.
• Participate in clearing and resetting dining room tables.

Skills

Positive attitude

Mobility

Basic math

Verbal communication

Reading & writing

Job description

Thrive Restaurant Group operates Applebee’s and is seeking a friendly server to deliver food and drinks, greet guests, and anticipate needs, ensuring a memorable dining experience. The role emphasizes hospitality, teamwork, and accuracy with orders and payments.

As part of a family-oriented team, you’ll contribute to a welcoming atmosphere, handle POS transactions, and help maintain a clean, inviting dining area while supporting guests and fellow staff.