Guest Experience Server — Resort Dining

Clear Destination Inc.; Pinehurst, Northern (NC, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Clear Destination Inc. seeks a food and beverage service team member responsible for serving meals to Members/Guests. You will present menus, answer questions, and suggest items while delivering orders and maintaining station readiness.

The role requires a high school diploma or GED with at least 3 months related experience, including excellent guest communication and accurate transaction handling. You may work at multiple outlets and during holidays as needed.

Qualifications

• High school diploma or GED with at least 3 months related experience.
• Ability to present menu, answer questions, and make recommendations.
• Knowledge of menu items, preparation, and prices.
• Comfort with handling financial transactions and POS systems.

Responsibilities

• Present menu, answers questions, and make suggestions regarding food, beverages, wines and service.
• Relays order accurately to kitchen and serves courses from kitchen and service bars.
• Perform assigned side work.
• Stock credenzas to SOP.
• Greet Member/Guest in a timely, friendly, professional manner. Use Member/Guest's name at least three times during service period.
• Efficiently delivers and serves food and/or beverage orders.
• Station restocked for next meal.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Responsible for the financial accounting of each station according to established procedures.
• Proper use of Infogenesis system.
• Responds to and informs supervisor of any Member/Guest questions, complaints and suggestions or maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• Available to work in various locations of Food and Beverage outlets and holidays as needed.

Skills

Food service

Customer service

Menu knowledge

Beverages & wine knowledge

Team communication

Education

High school diploma or GED

3 months related experience

Tools

Infogenesis system

Job description

Clear Destination Inc. seeks a food and beverage service team member responsible for serving meals to Members/Guests. You will present menus, answer questions, and suggest items while delivering orders and maintaining station readiness.

The role requires a high school diploma or GED with at least 3 months related experience, including excellent guest communication and accurate transaction handling. You may work at multiple outlets and during holidays as needed.