Guest Experience Server — Premium Hospitality

Valor Hospitality Partners; Franklin (TN); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality Partners is seeking a friendly Restaurant Server in Franklin, TN to deliver prompt, courteous service and uphold high standards across dining operations.

Responsibilities include greeting guests, taking orders, memorizing menu items, and maintaining cleanliness and order throughout the dining area. Prior food/beverage experience and TIPs certification are preferred; English fluency is required.

Qualifications

• Three to six months experience in a food/beverage services environment.
• TIPs certification required.
• Must have vision to clearly see detailed guest checks and operate in dim lighting.
• Must read, speak and understand English.

Responsibilities

• Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
• Complete all restocking and cleaning duties by performing opening and closing side-work as instructed.
• Memorize menu items, recipes and daily specials to answer questions and make recommendations.
• Maintain cleanliness standards in restaurant, wait-station, and kitchen service area.
• Control allocated guest checks by following established check-use procedures and documenting information.
• Receive proper payment from guests and ensure accuracy of guest checks and payments.
• Attend pre-meal and departmental meetings in person.
• Respond to customer inquiries with timely, knowledgeable information.
• Present a clean and professional appearance at all times.
• Maintain a friendly, courteous demeanor and handle diverse customer service situations.

Skills

Food/beverage service experience

TIPs certified

English proficiency

Vision to read checks

Manual dexterity

Education

High school education or equivalent

Job description

Valor Hospitality Partners is seeking a friendly Restaurant Server in Franklin, TN to deliver prompt, courteous service and uphold high standards across dining operations.

Responsibilities include greeting guests, taking orders, memorizing menu items, and maintaining cleanliness and order throughout the dining area. Prior food/beverage experience and TIPs certification are preferred; English fluency is required.