Guest Experience Server - Luxury Times Square Hotel

Highgate; Village of Alden (NY); On-site; USD 21,000 - 34,000; Full time

Job summary

Highgate Hotels is seeking a Server for Hyatt Regency Times Square. You will provide attentive service to guests, take orders, deliver meals and beverages, and manage payments with accuracy.

The role requires strong teamwork, multitasking, and compliance with service standards in a fast-paced dining environment. Responsibilities include maintaining a clean dining area, assisting colleagues, and participating in scheduled trainings.

Qualifications

• High School diploma or equivalent preferred.
• Must be of legal age to serve alcoholic beverages.
• TIPS or equivalent certification desirable.

Responsibilities

• Provide courteous, attentive service to guests.
• Receive and deliver guest orders and collect payment.
• Maintain cleanliness and organization of the dining area.
• Assist team and communicate effectively with staff.
• Attend required meetings and trainings as scheduled.
• Uphold Highgate Hotel standards and guest satisfaction.

Skills

Customer service

Communication

Teamwork

Multitasking

Cash handling

Education

High School diploma or equivalent

Tools

POS system

Job description

Highgate Hotels is seeking a Server for Hyatt Regency Times Square. You will provide attentive service to guests, take orders, deliver meals and beverages, and manage payments with accuracy.

The role requires strong teamwork, multitasking, and compliance with service standards in a fast-paced dining environment. Responsibilities include maintaining a clean dining area, assisting colleagues, and participating in scheduled trainings.