Guest Experience Server – Hotel Dining with Perks

loewshotels; Philadelphia (Philadelphia County); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) & company match

Paid sick days

Paid vacation & holidays

Paid bereavement

Paid parental leave

Adoption assistance

Training & development

Tuition reimbursement

Pet insurance

Commuter benefits

Complimentary meals

Food & beverage discounts

Team Member Rates

Job summary

Loews Philadelphia Hotel is seeking a Restaurant Server to deliver exceptional table service, greet guests, take accurate orders, and ensure a warm, memorable dining experience in our Center City restaurant. You will maintain menu knowledge, accommodate dietary preferences, process payments on POS systems, and support the team during busy service periods with a friendly, solutions‑oriented approach.

Prior hospitality experience and strong communication skills are required, with a focus on guest

Qualifications

• Previous restaurant or hospitality experience.
• Strong guest service and communication skills.
• Ability to stand, bend, and lift up to 40-50 pounds as needed.
• POS experience is preferred but not required.

Responsibilities

• Greet guests promptly and present menus with confidence.
• Take accurate food and beverage orders, including dietary preferences.
• Serve food and beverages efficiently while ensuring quality and presentation.
• Check back with guests to ensure satisfaction throughout their visit.
• Process payments accurately using POS systems.
• Maintain thorough menu knowledge to offer recommendations.
• Communicate guest needs or special requests to the kitchen or bar.
• Keep tables and surrounding areas clean, tidy, and stocked.
• Assist with opening, closing, and restocking duties.
• Support team members to ensure timely and coordinated service.

Skills

Guest service

Communication

Restaurant experience

Team player

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Loews Philadelphia Hotel is seeking a Restaurant Server to deliver exceptional table service, greet guests, take accurate orders, and ensure a warm, memorable dining experience in our Center City restaurant. You will maintain menu knowledge, accommodate dietary preferences, process payments on POS systems, and support the team during busy service periods with a friendly, solutions‑oriented approach.

Prior hospitality experience and strong communication skills are required, with a focus on guest