Guest Experience Server - Hospitality-Driven Service

Superfly Martini Bar & Grill; Brookings (SD); On-site; USD 16,531 - 22,041; Full time

Job summary

Wet Willie's in Brookings, SD is seeking friendly servers to provide warm hospitality, take orders, input into POS, and deliver meals and drinks.

You will greet guests, explain specials, ensure accuracy, check satisfaction, and comply with liquor policies and health standards.

Qualifications

• High school graduate or equivalent preferred.
• Must be 18 years of age or older.
• Valid Food Worker Card required.
• Prefer a minimum of one year of previous serving experience.
• Ability to effectively communicate in English (verbal and written).
• Must have a courteous, friendly and professional demeanor.
• Ability to stand, walk, and carry food trays ( of at least 20lbs) for prolonged periods of time.

Responsibilities

• Service of food and beverages, including taking orders, delivering, and clearing items.
• Checks station before, during and after shift for setup and cleanliness.
• Greets guests in a friendly manner and explains specials/promotions.
• Takes orders and inputs into POS to inform kitchen of details.
• Retrieves orders from kitchen, confirms accuracy, and delivers to guests.
• Ensures guest satisfaction throughout the meal service.
• Complies with all state, federal regulations and liquor policies.

Skills

Communication skills

Customer service

Hospitality

English proficiency

Education

High school diploma

Job description

• Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items
• Checks station before, during and after shift for proper set-up and cleanliness
• Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
• Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
• Retrieves order from kitchen, confirms its accuracy and delivers it to guests
• Ascertain guest satisfaction throughout the meal service
• Provides a level of hospitality, unmatched.
• Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

Requirements

• High School graduate or equivalent preferred
• Must be 18 years of age or older
• Valid Food Worker Card required
• Prefer a minimum of one year of previous serving experience
• Ability to effectively communicate in English (verbal and written)
• Must have a courteous, friendly and professional demeanor
• Ability to stand, walk, and carry food trays ( of at least 20lbs) for prolonged periods of time