Guest Experience Server - Golf & Gaming Venue (Tips)

Five Iron Golf; Kirkland (WA); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

Five Iron Golf in Kirkland, WA is seeking a friendly Server to guide guests through our menu and gaming experience, taking orders, delivering food and drinks, and upselling to boost guest satisfaction and sales.

You'll maintain knowledge of our offerings, ensure safety and cleanliness, check in with guests during their booking, and support closing duties as needed. Part-time, non-exempt role with tips included.

Formación

• Server/hospitality experience encouraged but not required.
• Upbeat energy and enthusiasm.
• Positive attitude.
• Ability to work in a fast-paced environment and with a team.
• Ability to stand, walk, and bend for long periods.
• Ability to obtain proper licensing and certifications for the location.
• Proficient verbal and written communication skills.
• Ability to lift up to 50 lbs.

Responsabilidades

• Follow Five Iron standards for guest engagement, including prompt drink service, upselling techniques, and contributing to a lively atmosphere.
• Accurately take food and drink orders.
• Serve food and beverages in a timely and courteous manner.
• Maintain extensive knowledge of our food and beverage offerings; present menus, answer questions, make recommendations.
• Monitor guests' experience and promptly address any concerns.
• Use point-of-sale terminals to enter orders and process payments accurately.
• Ensure the golf simulators, tables, chairs, and surrounding areas are clean and presentable.
• Take pride in ensuring guests' enjoyment by checking in during their booking to ensure satisfaction.
• Maintain up-to-date knowledge of all technology, products, and promotions.
• Follow health and safety regulations regarding food handling, alcohol service, and cleanliness; verify guests' legal drinking age.
• Assist with closing duties as needed.

Conocimientos

Guest service

Communication

Teamwork

Stamina

Descripción del empleo

Five Iron Golf in Kirkland, WA is seeking a friendly Server to guide guests through our menu and gaming experience, taking orders, delivering food and drinks, and upselling to boost guest satisfaction and sales.

You'll maintain knowledge of our offerings, ensure safety and cleanliness, check in with guests during their booking, and support closing duties as needed. Part-time, non-exempt role with tips included.