Guest Experience Server - Food & Beverage

Gale-Hotels; Torch of Friendship (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Gale-Hotels in Florida is seeking a Server to provide excellent dining experiences, seat customers, take orders, and deliver meals.

Responsibilities include greeting guests, recommending dishes and wine, relaying orders to kitchen, and collecting payment. Adherence to sanitation and safety policies is required.

Ideal candidates have at least 1 year in food service, can work varied shifts, speak English (Spanish preferred), and maintain high standards of cleanliness and guest service.

Qualifications

• Minimum 1 year of experience as a Server, or other entry-level role in a restaurant.
• Flexibility to work in shifts, including weekends, evenings, and holidays.
• Understanding of hygiene and food safety rules.
• Physical ability and stamina to carry heavy trays and stand for long hours.
• Friendly, responsible, and punctual.
• Customer Services Oriented.
• Ability to multi-task.
• Attention to detail, cleanliness, and safety.

Responsibilities

• Greet customers upon arrival at the restaurant.
• Provide excellent customer service during their dining experience.
• Help patrons select food and beverages by suggesting courses, explaining the chef's specialties, and identifying appropriate.
• Transmit orders to the bar and kitchen by recording patrons' choices identifying patrons' special dietary needs and special requests' beverage pairings and answering food preparation questions.
• Protect the establishments and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Obtain revenue by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slips to patrons.
• Deal with complaints or problems with a positive attitude.
• Clean tables and prepare space for future diners.
• Carry drinks and food from the kitchen or bar area to the tables.
• Memorize the food menu and wine list as well as any nightly specials.
• Set tables throughout the shift.
• Perform any other duties requested by Management.

Skills

Customer service

Teamwork

Multi-tasking

Communication

Spanish language

Punctuality

Education

High School degree, GED or Equivalent

Job description

Gale-Hotels in Florida is seeking a Server to provide excellent dining experiences, seat customers, take orders, and deliver meals.

Responsibilities include greeting guests, recommending dishes and wine, relaying orders to kitchen, and collecting payment. Adherence to sanitation and safety policies is required.

Ideal candidates have at least 1 year in food service, can work varied shifts, speak English (Spanish preferred), and maintain high standards of cleanliness and guest service.