Guest Experience Server | Flexible Hours, Growth

IHOP; Wyomissing (Berks County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP is seeking a server who can deliver exceptional guest service, multitask effectively, and maintain a positive attitude in a fast-paced dining room. The role requires assisting guests from seating to payment, with attention to detail and teamwork across front-of-house operations.

Responsibilities include greeting guests, taking orders, delivering meals, and processing payments, while upselling where appropriate and ensuring a superb dining experience for every guest.

Qualifications

• Experience in customer service is valued.
• Ability to work in a fast-paced restaurant environment.
• Strong teamwork and communication skills are essential.
• Capable of handling money transactions responsibly.
• Willingness to work flexible shifts.

Responsibilities

• Greet guests and seat them promptly and politely.
• Take and deliver orders, and communicate with the kitchen.
• Provide menu recommendations and upsell where appropriate.
• Handle cash/credit card transactions and providecheck payments.
• Maintain clean and welcoming tables and dining area.

Skills

Multitasking

Teamwork

Cash handling

Communication

Customer service

Tools

POS system

Job description

IHOP is seeking a server who can deliver exceptional guest service, multitask effectively, and maintain a positive attitude in a fast-paced dining room. The role requires assisting guests from seating to payment, with attention to detail and teamwork across front-of-house operations.

Responsibilities include greeting guests, taking orders, delivering meals, and processing payments, while upselling where appropriate and ensuring a superb dining experience for every guest.