Guest Experience Server — Fast-Paced, Tips & Benefits

30hop, LLC; Ankeny (IA); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Paid Time Off starting at 2 weeks

Medical insurance with 50% premium

Dental and vision coverage

401(k) plan with employer match

Dining discount 25%

Employee Assistance Program

Discount at Craft Concepts restaurants

Employee appreciation events

Job summary

30hop Restaurant & Bar in Ankeny, IA is hiring servers to join our front of house team. We’re looking for friendly, dependable people who enjoy a fast-paced restaurant environment and deliver a great Guest experience.

Fully trained servers earn $4.35 per hour plus tips, with tip payouts distributed the following morning. Full-time and part-time opportunities available, with PM availability expected Monday-Wednesday and Saturday-Sunday.

Qualifications

• Must be 18 years of age or older.
• Previous serving experience is strongly preferred.
• Strong communication skills.
• Ability to stay organized and manage multiple priorities in a fast paced restaurant environment.
• Ability to stand for extended periods and carry trays of food and beverages.
• Must obtain Iowa Program for Alcohol Compliance Training (I-PACT) certification within 30 days of hire.

Responsibilities

• Greet guests and provide attentive service throughout their visit.
• Answer questions and help guests make food and beverage selections.
• Enter orders accurately and communicate with kitchen and bar team members.
• Serve food and beverages in a timely manner.
• Check in with guests and respond professionally to questions or concerns.
• Process payments accurately.
• Maintain clean, organized dining and service areas.
• Reset tables and complete assigned side work.
• Restock supplies and assist with opening and closing responsibilities.
• Follow established food safety and sanitation practices.
• Support other team members to keep service moving during high-volume periods.

Skills

Customer service

Strong communication

Organization

Stamina

Multitasking

I-PACT training

Education

I-PACT certification

Job description

30hop Restaurant & Bar in Ankeny, IA is hiring servers to join our front of house team. We’re looking for friendly, dependable people who enjoy a fast-paced restaurant environment and deliver a great Guest experience.

Fully trained servers earn $4.35 per hour plus tips, with tip payouts distributed the following morning. Full-time and part-time opportunities available, with PM availability expected Monday-Wednesday and Saturday-Sunday.