Guest Experience Server — Fast-Paced Diner

LV Petroleum; Iowa; On-site; USD 17,000 - 25,000; Full time

Job summary

Miss J's Cafe in Fremont, IN is seeking a friendly Server to greet guests, take orders, and handle payments accurately in a fast-paced diner environment.

You will collaborate with kitchen staff and management to ensure timely service, upsell desserts and drinks, and maintain a clean, organized dining area and register. Previous customer service experience preferred; reliability and flexibility required.

Qualifications

• Previous experience in a customer service role, preferably in a restaurant or diner setting.
• Basic math skills and the ability to handle cash transactions.
• Strong communication and interpersonal skills.
• Friendly, approachable demeanor with a focus on customer satisfaction.
• Ability to multitask and stay organized in a fast-paced environment.
• Must be reliable, punctual, and flexible with hours, including weekends and evenings.

Responsibilities

• Greet customers as they enter and provide a friendly, welcoming atmosphere.
• Answer customer inquiries and assist them with menu choices, providing recommendations when needed.
• Process customer orders and payments accurately and efficiently.
• Resolve customer complaints or concerns in a professional and courteous manner.
• Inform customers of promotions, specials, or new menu items; upsell desserts, drinks, or sides.

Skills

Customer service

Cash handling

Order entry

Multitasking

Teamwork

Upselling

Job description

Miss J's Cafe in Fremont, IN is seeking a friendly Server to greet guests, take orders, and handle payments accurately in a fast-paced diner environment.

You will collaborate with kitchen staff and management to ensure timely service, upsell desserts and drinks, and maintain a clean, organized dining area and register. Previous customer service experience preferred; reliability and flexibility required.