Guest Experience Server — Family-Driven Hospitality

Thrive Restaurant Group; Des Moines (IA); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Thrive Restaurant Group is seeking a friendly Server to deliver food and beverages and provide attentive guest service. You will greet guests, answer questions, and make recommendations to ensure a memorable dining experience in a family-friendly atmosphere.

Responsibilities include relaying orders to bar/kitchen through the POS system, serving guests throughout the meal, and assisting in clearing and resetting tables as needed. This role emphasizes hospitality and teamwork.

Qualifications

• Willingness to learn and help others.
• Friendly, upbeat demeanor and good guest interaction skills.
• Basic math, reading and verbal communication abilities.

Responsibilities

• Deliver food and drinks and provide ongoing service to guests.
• Greet guests, answer questions and make menu/service recommendations.
• Interact with guests to create a friendly atmosphere.
• Relay orders to service bar and kitchen via the POS system.
• Observe and respond to guest needs or requests throughout service.
• Present checks and process payments accurately.

Skills

Customer service

Guest relations

Communication

Tools

POS system

Job description

Thrive Restaurant Group is seeking a friendly Server to deliver food and beverages and provide attentive guest service. You will greet guests, answer questions, and make recommendations to ensure a memorable dining experience in a family-friendly atmosphere.

Responsibilities include relaying orders to bar/kitchen through the POS system, serving guests throughout the meal, and assisting in clearing and resetting tables as needed. This role emphasizes hospitality and teamwork.