Guest Experience Server Assistant

The Westin Atlanta Gwinnett; Duluth (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition assistance

Discounted room rates

Training and development opportunities

Job summary

Concord Hospitality invites applications for a Server Assistant at their Duluth location. You will deliver welcoming service, handle orders accurately, and support guest satisfaction through teamwork and professionalism.

We offer competitive wages, benefits including health coverage, 401(k), tuition assistance, and discounted room rates. Pay is $5 per hour plus tips, reflecting our associate-first culture in a fast-paced hospitality environment.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong knowledge of food and beverage service standards.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

• Report to work on time and in full uniform, prepared with necessary tools.
• Check assigned station prior to opening for cleanliness, proper setup, and readiness.
• Attend menu classes or taste panels; maintain knowledge of daily specials and all menu items.
• Take guest orders accurately, following proper procedures for checks, modifiers, and seat numbers.
• Serve food and beverages according to established standards, including proper liquor and wine service.
• Maintain cleanliness by bussing and resetting tables promptly throughout and after meals.
• Work collaboratively with teammates to ensure efficient service across all stations.

Skills

Hospitality experience

Communication skills

Customer service

Fast-paced environment

Flexible shifts

Job description

Concord Hospitality invites applications for a Server Assistant at their Duluth location. You will deliver welcoming service, handle orders accurately, and support guest satisfaction through teamwork and professionalism.

We offer competitive wages, benefits including health coverage, 401(k), tuition assistance, and discounted room rates. Pay is $5 per hour plus tips, reflecting our associate-first culture in a fast-paced hospitality environment.