Guest Experience Server

Highgate; Washington (District of Columbia); On-site; USD 21,000 - 34,000; Full time

Job summary

Highgate Hotels in Washington, DC, is seeking a Restaurant Server to deliver the highest quality of service in a courteous and efficient manner. You will receive and deliver guest orders, manage payments, and work to enhance the guest experience.

The role requires standing for long periods, flexibility in hours, and a friendly, service-oriented approach within a hotel dining environment. Training is provided and a professional uniform is expected.

Qualifications

• High School diploma or equivalent preferred.
• Flexible and long hours sometimes required.
• Ability to stand during entire shift.

Responsibilities

• Provide attentive, courteous, and efficient service to guests.
• Be familiar with restaurant, lounges, and room service operations.
• Service guests with food and beverage requirements.
• Process payments and cashiering tasks.
• Maintain clean, stocked tables and dining area.
• Upsell food, beverage and promotional items to guests.

Skills

Customer service

Communication

Multitasking

Flexibility

Education

High School diploma or equivalent

Tools

POS system

Job description

Highgate Hotels in Washington, DC, is seeking a Restaurant Server to deliver the highest quality of service in a courteous and efficient manner. You will receive and deliver guest orders, manage payments, and work to enhance the guest experience.

The role requires standing for long periods, flexibility in hours, and a friendly, service-oriented approach within a hotel dining environment. Training is provided and a professional uniform is expected.