Guest Experience Server

Food Lab; Town of Ithaca (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Food Lab in Ithaca, NY is seeking a personable Server to deliver an exceptional dining experience. You will greet guests, present menus, take orders, and serve food and beverages with accuracy and promptness, while maintaining cleanliness and presentation standards.

You should be comfortable handling transactions, collaborating with kitchen and bar staff, and adapting to a fast-paced environment. Strong communication, multitasking, and a customer-service mindset are essential, with flexibility

Qualifications

• Strong communication and customer-service mindset to interact with guests.
• Attention to detail and multitasking to ensure timely service and accuracy.
• Basic math skills for handling transactions and change.

Responsibilities

• Greet and seat guests in a courteous and timely manner.
• Present menus, explain daily specials, and answer questions about items.
• Take accurate food and beverage orders and relay them to kitchen staff.
• Serve food and drinks promptly while ensuring order accuracy and presentation.
• Check in with guests during their meal and address additional requests.
• Process payments and handle cash or card transactions securely.
• Maintain cleanliness and organization of the dining area and stations.
• Collaborate with team members to ensure efficient service flow.
• Adhere to health and safety regulations and proper food handling.

Skills

Communication

Customer service

Multitasking

Cash handling

Education

High school diploma or equivalent

Job description

Food Lab in Ithaca, NY is seeking a personable Server to deliver an exceptional dining experience. You will greet guests, present menus, take orders, and serve food and beverages with accuracy and promptness, while maintaining cleanliness and presentation standards.

You should be comfortable handling transactions, collaborating with kitchen and bar staff, and adapting to a fast-paced environment. Strong communication, multitasking, and a customer-service mindset are essential, with flexibility