Guest Experience & Sales Associate - Car Wash

Quick Quack Car Wash; Lincoln (CA); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Quick Quack Car Wash is hiring on-site Team Members to greet customers, manage cash transactions, and assist shoppers with questions about services. The role emphasizes a friendly demeanor, reliability, and the ability to work varied hours including weekends and holidays.

Team Members will operate at the car wash showroom, perform housekeeping duties, guide customers, and support sales with upselling opportunities while maintaining safety and accuracy in all procedures.

Qualifications

• Must be able to smile and maintain a clean appearance per dress and grooming standards.
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Must be able to perform repetitive movements over long periods of time.

Responsibilities

• Greets customers as they enter the location.
• Maintains awareness of services provided by Quick Quack Car Wash.
• Explains services provided by Quick Quack Car Wash to customers.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and verifying sales at end of shift.
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
• Holds advertising signs and performs other marketing-related functions.
• Properly uses sales membership pitch when interacting with new customers.
• Sells additional services and vending items by recognizing opportunities and benefits to the customer.
• Accurately and efficiently completes sales transactions and maintains proper cash accountability at POS registers.
• Stocks and maintains merchandise in vending cart.
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash).
• Explains car wash entry procedure to customers and follows exact car loading and "prepping" procedures, ensuring employee and/or customer safety is not jeopardized.

Skills

Customer service

Cash handling

Friendly demeanor

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

Quick Quack Car Wash is hiring on-site Team Members to greet customers, manage cash transactions, and assist shoppers with questions about services. The role emphasizes a friendly demeanor, reliability, and the ability to work varied hours including weekends and holidays.

Team Members will operate at the car wash showroom, perform housekeeping duties, guide customers, and support sales with upselling opportunities while maintaining safety and accuracy in all procedures.