Guest Experience Safety & Security Officer

Marriott-International; Miami (FL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free on-site parking

Discount at on-site F&B outlets

Shoes for Crews credit twice a year

Hats, sunscreen, and jackets provided

Quarterly celebrations & Associate/Hub

Job summary

Marriott Vacations Worldwide, based in the United States, seeks a Safety & Security Officer to protect guests and owners while delivering a safe, welcoming environment. The role includes patrols, first aid, access control, CCTV monitoring, incident response, and adherence to safety policies.

MVW offers competitive pay and benefits, on-site perks, and growth opportunities. Availability to work varied shifts and outdoors as needed is required, with a strong emphasis on guest experience and

Responsibilities

• Patrols all areas of the property by foot or vehicle using specified equipment (e.g., flashlight, high visibility jacket).
• Administers first aid/CPR to Owner/guests or associates as required.
• Ensure Owner/guest and meeting rooms are secure and assist Owner/guests with room access.
• Monitors Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems.
• Responds to the scene of Owner/guest or associate accidents and determine if emergency aid is required.
• Defuses Owner/guest or associate disturbances/altercations following company policies and procedures.
• Handles lost and found, logging and returning items.
• Utilizes computer systems, prepares and reviews written documents accurately and completely; and answers the phone using proper telephone etiquette.
• Oversee OSHA & FLS violations to mitigate risks throughout the property.
• Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Job description

Marriott Vacations Worldwide, based in the United States, seeks a Safety & Security Officer to protect guests and owners while delivering a safe, welcoming environment. The role includes patrols, first aid, access control, CCTV monitoring, incident response, and adherence to safety policies.

MVW offers competitive pay and benefits, on-site perks, and growth opportunities. Availability to work varied shifts and outdoors as needed is required, with a strong emphasis on guest experience and