Guest Experience & Safety Ambassador (Evenings & Weekends)

Delta Center; Salt Lake City (UT); Sur place; USD 19 000 - 27 000; Plein temps

Résumé du poste

Delta Center in Salt Lake City seeks Xperience Ambassadors to create a safe, welcoming environment for guests and staff during events. Must be available nights, weekends, and holidays; compensation is $16.50 per hour.

You will work in all ambassador positions, rotate through areas, maintain safety, assist guests, and uphold Delta Center standards. Strong communication and composure are essential; background check and reliable transportation are required; 5:00pm call time for most events.

Qualifications

• Must be at least 18 years of age.
• Must be able to pass a background check.
• Able to work in all areas and sections of the center as needed.
• Willing to rotate through assignments, areas and sections.
• Ability to read, understand, and follow instructions.
• Ability to stay calm and de-escalate in emergencies.
• Flexible to work a variable schedule, including evenings, weekends, and holidays.
• Strong communication with guests and coworkers.
• Comfortable using a computer or device for scheduling and communications.
• Must be able to follow verbal and written directions.

Responsabilités

• Work in all ambassador positions including security screening, safety positions, ticket taking, ushers, etc.
• Understand and exemplify the vision of our department.
• Be a visible resource for guests and staff during events.
• Respond to and resolve concerns while upholding safety and customer service standards.
• Demonstrate patience and focus on guests' needs.
• Observe and report suspicious activity to supervision.
• Create positive experiences for guests and staff.
• Present a professional, polished appearance as an ambassador of the Delta Center.

Connaissances

Effective communication

Customer focus

Action oriented

Description du poste

Delta Center in Salt Lake City seeks Xperience Ambassadors to create a safe, welcoming environment for guests and staff during events. Must be available nights, weekends, and holidays; compensation is $16.50 per hour.

You will work in all ambassador positions, rotate through areas, maintain safety, assist guests, and uphold Delta Center standards. Strong communication and composure are essential; background check and reliable transportation are required; 5:00pm call time for most events.