Guest Experience Runner | Fast, Friendly Service

Dacha Beer Garden; Washington (District of Columbia); On-site; USD 19,000 - 25,000; Full time

Job summary

Dacha Beer Garden in Washington, DC is seeking a dedicated Runner to support servers and bartenders, deliver food and beverages promptly, and maintain clean, organized tables for a fast-paced dining environment.

You will work with a collaborative team to ensure guest satisfaction, uphold sanitation standards, and adapt to evening, weekend, and holiday shifts as business demands. A strong sense of urgency and professionalism is essential.

Qualifications

• Clear English communication, verbal and written.
• Professional appearance and demeanor.
• Experience in a high-volume restaurant preferred but not required.
• Strong teamwork, organization, and customer service skills.
• TIPS/TAMS and Food Handler preferred or willingness to obtain.

Responsibilities

• Embody company values through teamwork, communication, and professionalism.
• Support servers and bartenders to ensure an exceptional dining experience.
• Deliver food and beverages promptly and accurately, with proper presentation.
• Maintain clean, organized tables by clearing items and resetting efficiently.
• Keep service stations stocked with napkins, glassware, silverware, plates, etc.
• Refill water glasses and manage water carafes throughout service.
• Assist with bussing and pre-bussing to keep dining areas tidy.
• Ensure sections stay clean, organized, and visually appealing.
• Assist with opening/closing duties, brunch and coffee service.
• Follow sanitation, safety, and alcohol service policies.
• Maintain a professional appearance in a clean uniform.
• Communicate effectively with staff to ensure smooth service flow.
• Be proactive, anticipate needs, and keep service moving.
• Be available for evenings, late-nights, weekends, and holidays as needed.

Skills

Teamwork

Customer service

English communication

Attention to detail

Education

Clear English communication

Professional appearance

High-volume restaurant experience preferred

Teamwork and customer service

TIPS/TAMS and Food Handler certs preferred or willingness to obtain

Job description

Dacha Beer Garden in Washington, DC is seeking a dedicated Runner to support servers and bartenders, deliver food and beverages promptly, and maintain clean, organized tables for a fast-paced dining environment.

You will work with a collaborative team to ensure guest satisfaction, uphold sanitation standards, and adapt to evening, weekend, and holiday shifts as business demands. A strong sense of urgency and professionalism is essential.