Guest Experience Room Attendant

Comfort Inn & Suites - Florence; Florence (SC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Bonus program

Daily pay

Employee referral bonus

Career advancement opportunities

Job summary

Raines Co. is seeking a dedicated Housekeeper to deliver service excellence by maintaining a clean, comfortable, and inviting environment for guests at our Florence hotel.

You will perform room cleaning, linen changes, bathroom sanitation, amenity replenishment, and carry out safety procedures while ensuring a consistently positive guest experience. Weekend and holiday work may be required.

Attention to detail, reliability, and a courteous attitude are essential for success in this role.

Responsibilities

• Clean rooms as assigned.
• Change linens and make the beds.
• Thoroughly clean bathrooms.
• Sweep, vacuum, dust, mop, and pick up trash.
• Replenish guest amenities/toiletries.
• Load and organize cart, store properly at the end of each shift.
• Receive keys and assigned rooms – return at the end of each shift.
• Respond to guest requests and report guest issues.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working. Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while keeping a steady pace.
• Act honorably, even when no one is watching.
• Passionately provide personalized guest service

Job description

Raines Co. is seeking a dedicated Housekeeper to deliver service excellence by maintaining a clean, comfortable, and inviting environment for guests at our Florence hotel.

You will perform room cleaning, linen changes, bathroom sanitation, amenity replenishment, and carry out safety procedures while ensuring a consistently positive guest experience. Weekend and holiday work may be required.

Attention to detail, reliability, and a courteous attitude are essential for success in this role.