Guest-Experience Restaurant Team Member

Burger King; Berea (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Career development

Scholarship opportunities

People-first culture

Authentic leadership

Insurance for full-time employees

Job summary

BURGER KING in the United States is seeking a Team Member to deliver fast, friendly service, prepare fresh food, handle cash, and maintain a clean dining area according to company standards.

You will engage with guests, work across stations, learn all restaurant operations, and contribute to a positive, people-first team culture with reliable attendance.

Qualifications

• Must be at least sixteen years old.
• Willing to work a variety of days/times including weekends and holidays.
• Ability to learn all areas of restaurant operations and work multiple stations.
• Strong communication skills in English (and Spanish if applicable).

Responsibilities

• Welcomes guests warmly and ensures positive interactions.
• Provides menu suggestions and ensures accurate order preparation.
• Handles guest concerns professionally following company policies.
• Processes orders accurately and handles payments.
• Prepares and packages food and drinks.
• Maintains restaurant cleanliness and sanitation.
• Adheres to food and cash control guidelines.
• Addresses guest needs regarding cash handling and order preparation.

Skills

Guest service

Cash handling

Food preparation

Communication

Teamwork

Education

High school diploma or GED

Tools

POS systems

Job description

Team Member

Reports to: Restaurant General Manager

The Team Member will work productively in a fast-paced environment, maintaining a quick speed of service and optimal guest experience. The Team Member will work closely with colleagues to prepare fresh and hot food, deliver 5-star guest service, clean and maintain the restaurant, and conduct other duties assigned by the Restaurant Management Team. This role manages payments responsibly, adheres to food service standards, and ensures cleanliness of all aspects of the restaurant in compliance with all policies, procedures, and regulatory requirements.

Essential functions include, but are not limited to:

• Welcomes guests warmly and ensures positive interactions.
• Anticipates and exceeds guest expectations.
• Provides menu suggestions and ensures accurate order preparation.
• Handles guest concerns professionally, following company policies.
• Maintains a tidy appearance and follows uniform policies.
• Processes orders accurately and handles payments.
• Prepares and packages food and drinks.
• Ensures restaurant cleanliness and sanitation.
• Restocks and maintains inventory.vc
• Adheres to food and cash control guidelines.
• Takes accountability for accuracy and security in handling cash.
• Addresses guest needs regarding cash handling and order preparation.
• Other duties as assigned.

What Will Make You Successful:

• Current student or high school diploma/GED preferred.
• Must be at least sixteen (16) years of age.
• Must be available and willing to work a variety of days/times including weekends, evenings, and holidays.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• Ability to display positive attitude and a genuine desire to make others happy and serve one another.
• Ability to treat others with respect and care.
• Strong communication skills, including verbal communication in Spanish and/or English.
• Self-motivated and action-oriented.
• Attitude that embraces learning.
• Willing to admit when you made a mistake, take accountability, and fix the issue.
• Prompt and regular attendance on assigned shifts - dependable and reliable.
• Physical Requirements: Lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves. Stand for long periods of time.Frequently squat or stoop to reach items on low shelves or off the floor.Routinely reach overhead, forward, and underneath shelves, counter, tables, and kitchen equipment. Requires frequent motions of bending, wiping, sweeping, and mopping. Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant. Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions, and falls.
• Reasonable Accommodations: May be made to enable individuals with disabilities to perform the essential functions of the job.

What You Can Expect from Us:

• Competitive salary
• Ongoing career and leadership development
• Scholarship opportunities
• People-first culture
• Authentic, values-based leadership
• Medical, dental, vision Insurance for full-time employees

About the Company:

Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team!

#LI-DNI

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.