Guest Experience & Public Space Attendant

Resolute Road Hospitality; Goodlettsville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Travel Perks

Optional Daily Pay

Health/Life Insurance

401k

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Job summary

Resolute Road Hospitality is seeking a Houseperson for duties that keep public areas clean and ready, while supporting the housekeeping team with linens and supplies. You will respond promptly to guest service needs and uphold safety and cleanliness standards across the property.

This role emphasizes grit, teamwork, and integrity in a fast-paced hotel environment, with opportunities to grow within a hospitality company focused on guest experiences.

Qualifications

• High school diploma or GED preferred.
• Previous housekeeping or laundry experience is a plus.
• Basic understanding of housekeeping, laundry, and maintenance operations.
• Experience with equipment such as vacuums and commercial washers/dryers.
• Ability to communicate clearly.
• Strong work ethic, positive attitude, and attention to detail.
• Ability to work independently and manage priorities in a fast paced setting.
• Friendly, guest-focused, and team-oriented demeanor.

Responsibilities

• Maintain cleanliness of public and service areas, including hallways, elevators, stairways, and lobbies.
• Empty trash, restock housekeeping closets, and support linen distribution throughout the hotel.
• Assist housekeepers by delivering supplies, removing soiled linens, and responding to guest room service needs.
• Complete deep cleaning or special projects as assigned by leadership.
• Report maintenance issues, safety concerns, or guest property found in public areas.
• Respond to guest requests with urgency and professionalism.
• Maintain communication with housekeeping and front desk teams.
• Follow Resolute Road Hospitality policies, safety standards, and cleanliness protocols.
• Other duties as assigned by supervisor or management.

Skills

Housekeeping basics

Communication

Teamwork

Guest-focused service

Attention to detail

Independent work

Education

High school diploma or GED

Job description

Resolute Road Hospitality is seeking a Houseperson for duties that keep public areas clean and ready, while supporting the housekeeping team with linens and supplies. You will respond promptly to guest service needs and uphold safety and cleanliness standards across the property.

This role emphasizes grit, teamwork, and integrity in a fast-paced hotel environment, with opportunities to grow within a hospitality company focused on guest experiences.