Guest Experience Pro — Travel Plaza Team Member

Applegreen-USA-Welcome-Centers-Central-Services; Newark (DE); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) with Company Match

Earned Wage Access – Pay on Demand

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

ApplegreenUSA is hiring a Team Member to deliver exceptional customer service at our travel plazas. You will handle payments at the POS, prepare and serve quality food, and assist with stocking, cleaning, and various kitchen tasks to support travelers’ needs.

The role requires the ability to stand for long periods, lift up to 40 pounds, and work flexible days, nights, weekends, and holidays. A friendly, outgoing demeanor and basic product knowledge are essential.

Qualifications

• Ability to interact with the public in a friendly, enthusiastic manner.
• Cash handling and customer service experience preferred.

Responsibilities

• Provide exceptional customer service to travelers.
• Operate POS system and handle payments.
• Follow food handling, wrapping, dating, stocking, and temperature checks.
• Assist in kitchen tasks such as prepping, thawing, cooking, packaging, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Cross-sell and up-sell products.
• Maintain knowledge of plaza products and services.
• Follow brand standards and company policies.

Skills

Customer service

Cash handling

Job description

ApplegreenUSA is hiring a Team Member to deliver exceptional customer service at our travel plazas. You will handle payments at the POS, prepare and serve quality food, and assist with stocking, cleaning, and various kitchen tasks to support travelers’ needs.

The role requires the ability to stand for long periods, lift up to 40 pounds, and work flexible days, nights, weekends, and holidays. A friendly, outgoing demeanor and basic product knowledge are essential.