Guest Experience Pro — Flexible Hours, Tips & Growth

Luna Grill; Lake Forest (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Team tip pool

Free shift meals

On-demand pay via Dayforce

Flexible scheduling

Referral bonuses

Team member discounts

Career growth opportunities

People-first culture

Job summary

Luna Grill is hiring Hospitality Specialists to be the face of our California restaurants. You’ll deliver welcoming service, guide guests through menu choices, and ensure orders are accurate and timely. This role emphasizes teamwork, high energy, and a guest-first mindset.

Join a people-first culture with flexible scheduling, team meals, and growth opportunities within a fast-growing brand. E-Verify participation is noted in our equal opportunity statement.

Qualifications

• 1+ year in guest-facing or fast-casual restaurant role required.
• Excellent communication and multitasking skills.
• Bilingual English/Spanish a plus.

Responsibilities

• Welcome guests with enthusiasm and ensure a seamless experience from hello to goodbye.
• Guide guests through the menu, answer questions, and make recommendations.
• Take and process orders accurately using the POS system.
• Coordinate with the kitchen to ensure every order is perfect.
• Deliver food and beverages promptly and with a smile.
• Maintain clean, organized dining and service areas.

Skills

Guest-facing experience

Excellent communication

Multitasking

Teamwork

Bilingual (English/Spanish) a plus

Job description

Luna Grill is hiring Hospitality Specialists to be the face of our California restaurants. You’ll deliver welcoming service, guide guests through menu choices, and ensure orders are accurate and timely. This role emphasizes teamwork, high energy, and a guest-first mindset.

Join a people-first culture with flexible scheduling, team meals, and growth opportunities within a fast-growing brand. E-Verify participation is noted in our equal opportunity statement.