Guest-Experience Painter & Maintenance Technician

Hyatt Taleo

Isle of Palms (SC)

On-site

USD 23,000 - 32,000

Full time

14 days+

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Job summary

Wild Dunes Resort is looking for a Painter to perform painting and a broad range of maintenance repairs to the highest quality. The role includes routine preventive maintenance on mechanical equipment and extensive guest interaction, with a focus on service excellence and brand experience.

The Maintenance Technician will respond to guest requests and house calls, document work in HotSOS, conduct PMs in guestrooms and public areas, and coordinate with the facilities team to keep systems in top

Qualifications

Must have basic painting skills that include but not limited to working with paint, stains, enamels, epoxies, and coatings.
Must have basic skill for furniture repair and touch up.
Must have working knowledge of installation and repair of wall covering
Must have working knowledge of drywall, drywall repair, mud and taping.
At least 2 years in the hospitality or service industry preferred.
High School graduate or Technical/Trade School preferred.

Responsibilities

Perform “Guest Requests” as assigned by the Director or Assistant Director of Facility Operations or the Dispatcher.
Respond to “Guest Requests” within 15 minutes / House Calls within 30 minutes of receiving the request.
Perform “House Calls” as instructed by the Director or Assistant Director of Facility Operations, Dispatcher or Housekeeping.
Track calls in HotSOS by room number, time the request was received, response time and completion time.
Communicate the above criteria to the dispatch upon completion.
Perform routine scheduled PM’s on assigned guestrooms and public areas and document in HotSoS.
Perform routine inspections and repairs on VIP rooms as assigned by the Director or Assistant Director of Facility Operations within a timely manner of at least 30 minutes before their scheduled arrival time.
Maintain the cleanliness and organization of assigned shops, mechanical areas, tool carts and tools.
Report any unsafe conditions to your manager immediately.
Support and ensure compliance with all policies and procedures as designated by Wild Dunes Resort.
Conduct troubleshooting, programming and replacement of guestroom televisions and associated equipment.
Conduct repairs and maintenance to plumbing, electrical, mechanical equipment, and facility as needed or assigned.
Track all associated inventory and maintain established inventory level.
Conduct walk throughs of hotel and surrounding grounds for lighting, quality, safety and general condition and complete any associated documentation as required or assigned.