Guest Experience & Order Specialist (In-Store)

SmartRecruiters, Inc.; Laguna Beach (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's Pizza in Laguna Beach is seeking a full-time Store Customer Service Representative to greet guests, take orders by phone or in person, and upsell items. The role emphasizes friendly service and accuracy in order handling.

As a CSR, you will maintain a clean customer area, assist in pizza preparation to Domino's quality standards, and uphold food hygiene and safety while performing general cleaning duties.

Qualifications

• Experience in customer service is preferred.
• Ability to take orders accurately and upsell where appropriate.
• Greeting customers and handling concerns in a friendly manner.

Responsibilities

• Taking customer orders on the phone or over the counter and upselling.
• Dealing with customer concerns, greeting walk in customers and welcoming them to Domino's Pizza.
• Keeping the customer area clean.
• You will be making Domino's quality pizzas.
• Food and portion controls, hygiene and food safety, and general cleaning duties.

Skills

Customer service

Upselling

Job description

Domino's Pizza in Laguna Beach is seeking a full-time Store Customer Service Representative to greet guests, take orders by phone or in person, and upsell items. The role emphasizes friendly service and accuracy in order handling.

As a CSR, you will maintain a clean customer area, assist in pizza preparation to Domino's quality standards, and uphold food hygiene and safety while performing general cleaning duties.