Guest Experience & Order Specialist

Domino; Cary (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Domino's in Cary, NC is seeking a Customer Service Representative to uphold grooming and appearance standards, promote specials, and handle both in-store and phone orders with a sense of urgency. You will participate in opening/closing procedures and ensure proper packaging for delivery or carryout.

The ideal candidate will provide friendly, clear communication and assist customers using a computer-based order entry system, contributing to a team-focused, energetic store environment.

Responsibilities

• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• Exhibit a sense of urgency when answering store phone lines or helping carryout customers
• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun

Job description

Domino's in Cary, NC is seeking a Customer Service Representative to uphold grooming and appearance standards, promote specials, and handle both in-store and phone orders with a sense of urgency. You will participate in opening/closing procedures and ensure proper packaging for delivery or carryout.

The ideal candidate will provide friendly, clear communication and assist customers using a computer-based order entry system, contributing to a team-focused, energetic store environment.