Guest Experience & Operations Associate

Whistle Express Car Wash; Jesup (GA); On-site; USD 26,000 - 34,000; Full time

Job summary

Whistle Express Car Wash in Jesup, GA is seeking an Associate to guide guests through the wash experience, keep the site running smoothly, and contribute to a fast-paced team. The role involves engaging customers, assisting with memberships, and performing station duties across Welcome, Wash, and Convenience areas.

The position emphasizes physical work, safety, and teamwork, with a 60-day certification program. No prior experience is required; ownership mindset and energy are valued.

Qualifications

• Provide excellent customer service with a friendly and professional attitude.
• Follow safety procedures and maintain a clean, organized wash area.
• Engage with customers professionally to ensure a positive experience and encourage Google reviews.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude; Support sales and membership growth; Assist with member sign-ups, changes, and account management; Follow company policies related to pricing and discounts.
• Wash Station Service: Follow safety procedures and maintain a clean, organized wash area; Assist with vehicle preparation; Operate wash equipment safely and efficiently; Communicate issues to the team.
• Convenience Station: Engage with customers professionally to ensure a positive experience and encourage Google reviews; Manage member accounts; Stock and organize detail centers; Empty trash cans; Maintain clean work areas.
• General Duties: Maintain professional conduct; Perform opening and closing duties; Clean the tunnel; Prepare towels and materials.

Skills

Customer service

Teamwork

Safety awareness

Outdoor work

Stamina

Job description

Whistle Express Car Wash in Jesup, GA is seeking an Associate to guide guests through the wash experience, keep the site running smoothly, and contribute to a fast-paced team. The role involves engaging customers, assisting with memberships, and performing station duties across Welcome, Wash, and Convenience areas.

The position emphasizes physical work, safety, and teamwork, with a 60-day certification program. No prior experience is required; ownership mindset and energy are valued.