Guest Experience Night Auditor & Front Desk

Sault Ste. Marie Tribe of Chippewa Indians; Michigan; On-site; USD 32,000 - 42,000; Full time

Job summary

The Night Auditor/Front Desk Clerk at Sault Ste. Marie Tribe of Chippewa Indians is responsible for night desk shifts, registering guests, handling payments, issuing keys, and coordinating with housekeeping to ensure guest satisfaction.

The role emphasizes professional, cheerful service, accurate record-keeping, and adherence to tribal and state regulations. Candidates should have a High School diploma and prior hospitality or retail experience is preferred.

Qualifications

• Education: High School diploma or equivalent.
• Experience: 1 year in hospitality or retail is preferred.
• Must have strong customer service and communication skills.

Responsibilities

• Registers guests, posts charges, and collects payments.
• Makes reservations and issues room keys.
• Maintains records of rooms and guest accounts.
• Provides cheerful, professional service and handles inquiries.

Skills

Customer service

Communication skills

Cash handling

Multi-tasking

Education

High School diploma

Tools

POS system

Office software

Job description

The Night Auditor/Front Desk Clerk at Sault Ste. Marie Tribe of Chippewa Indians is responsible for night desk shifts, registering guests, handling payments, issuing keys, and coordinating with housekeeping to ensure guest satisfaction.

The role emphasizes professional, cheerful service, accurate record-keeping, and adherence to tribal and state regulations. Candidates should have a High School diploma and prior hospitality or retail experience is preferred.