Guest Experience & Merchandising Associate II

Dollar Tree, Inc.; Phoenix (AZ); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is hiring a Customer Service Associate II in Phoenix, AZ to support daily store operations, merchandise, and customer interactions. You will back-fill front-end duties and cash register tasks as needed, ensuring a clean, welcoming shopping environment.

The role requires the ability to lift 30–50 lbs, strong customer service and communication skills, and the ability to follow operational instructions. Part-time position with inclusive benefits.

Qualifications

• High school diploma or equivalent is preferred
• Experience in customer service in retail, hotel, restaurant, grocery, or drug store environments is highly preferred
• Ability to follow instructions and interpret operational documents
• Ability to lift 30–50 lbs and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills
• High level of integrity
• Proficiency in basic math for cash accounting

Responsibilities

• Assist with daily store operations from merchandising to customer service
• Support cash register operations and front-end duties as needed
• Receive merchandise, unload trucks, and process freight safely
• Merchandise and stock as needed
• Maintain clean and presentable store, bathrooms, floors, and trash
• Ensure a positive, safe environment and professional interactions with customers and staff
• Manage sales transactions and cash register; protect company assets
• Other duties as assigned

Job description

Dollar Tree, Inc. is hiring a Customer Service Associate II in Phoenix, AZ to support daily store operations, merchandise, and customer interactions. You will back-fill front-end duties and cash register tasks as needed, ensuring a clean, welcoming shopping environment.

The role requires the ability to lift 30–50 lbs, strong customer service and communication skills, and the ability to follow operational instructions. Part-time position with inclusive benefits.