Guest Experience & Membership Specialist

Mister Car Wash; Albuquerque (NM); On-site; USD 1,791,000 - 2,342,000; Full time

Benefits offered by this job

Same-day pay

PTO from day one

Medical, dental, and vision insurance

401(k) match

Tuition reimbursement

Job summary

Mister Car Wash is seeking a Guest Service Specialist to warmly greet customers, promote products and Unlimited Wash Club memberships, and ensure a positive car wash experience at our Albuquerque locations. This role emphasizes friendly service, upselling opportunities, and customer satisfaction in a fast-paced outdoor setting.

Ideal candidates are energized by working with people, adaptable to varying shifts (including weekends/holidays), and capable of staying on their feet while lifting as

Qualifications

• Enjoy making meaningful connections with customers.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Be open to feedback and learning new things.
• Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Job description

Mister Car Wash is seeking a Guest Service Specialist to warmly greet customers, promote products and Unlimited Wash Club memberships, and ensure a positive car wash experience at our Albuquerque locations. This role emphasizes friendly service, upselling opportunities, and customer satisfaction in a fast-paced outdoor setting.

Ideal candidates are energized by working with people, adaptable to varying shifts (including weekends/holidays), and capable of staying on their feet while lifting as