Guest Experience Leader — Growth & Bonuses

Captain D's; New Albany (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Bonuses

Vacation and Sick Pay

Free Meals

Health Benefits

Referral Bonuses

Paid Training

Career Growth

Leadership Growth

Professional Development

EAP benefits

Job summary

Captain D’s is seeking a Shift Leader to guide the team and ensure guests enjoy an exceptional experience. You’ll lead by example, manage shifts, and drive performance in a fast-paced, team-driven environment.

The role emphasizes guest-focused leadership, growth opportunities, and training to advance into higher-level management. You’ll contribute to a culture that values service, efficiency, and internal promotion.

Qualifications

• Must be at least 18 years old.
• Completion of a background check.
• Ability to stand for long periods and lift light loads.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Lead shift by example to deliver exceptional guest service.
• Supervise and develop team members during each shift.
• Ensure operational standards and smooth daily restaurant activity.

Skills

Guest service

Leadership

Team management

Communication

Job description

Captain D’s is seeking a Shift Leader to guide the team and ensure guests enjoy an exceptional experience. You’ll lead by example, manage shifts, and drive performance in a fast-paced, team-driven environment.

The role emphasizes guest-focused leadership, growth opportunities, and training to advance into higher-level management. You’ll contribute to a culture that values service, efficiency, and internal promotion.