Guest Experience Leader, Front-of-House & Team Coach

Workstream; Stafford (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Fun workplace

Competitive pay

Flexible scheduling

Growth opportunities

Scholarship opportunities

Job summary

Chick-fil-A is seeking a Hospitality Manager to lead front‑of‑house operations with a focus on exceptional guest experiences. You will coach and mentor team members, model professional conduct, and help build a warm, welcoming environment in a fast-paced setting.

The role emphasizes servant leadership, team morale, and rigorous standards of service. Availability includes day, evening, and Saturdays, with Sundays off as part of the schedule.

Qualifications

• Experience leading hospitality teams or service-oriented staff.
• Strong coaching and mentorship abilities.
• Proven focus on guest experience and service excellence.

Responsibilities

• Lead front-of-house operations to deliver exceptional guest experiences.
• Model enthusiasm, professionalism and a servant leadership mindset.
• Train, coach, and mentor team members for growth and performance.

Skills

Leadership

Coaching

Guest service

Communication

Job description

Chick-fil-A is seeking a Hospitality Manager to lead front‑of‑house operations with a focus on exceptional guest experiences. You will coach and mentor team members, model professional conduct, and help build a warm, welcoming environment in a fast-paced setting.

The role emphasizes servant leadership, team morale, and rigorous standards of service. Availability includes day, evening, and Saturdays, with Sundays off as part of the schedule.