Guest Experience Lead - Front of House

Crabtree; Raleigh, Northern (NC, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Chick-fil-A is hiring for a Front of House role focused on delivering prompt hospitality in the dining room and creating a welcoming guest experience. The position emphasizes clear guest communication, menu item knowledge, and maintaining a clean, orderly environment.

Applicants should stay calm during peak hours and interact enthusiastically with guests to ensure high-quality service and guest satisfaction.

Qualifications

• Provide hospitality in dining room with prompt, attentive service for every guest.
• Remain calm and diligent during busy times to maintain a welcoming environment.
• Interact with guests enthusiastically and communicate clearly.
• Learn all menu items to assist guests effectively.
• Perform cleaning and organization tasks as needed.

Responsibilities

• Execute hospitality in the dining room by ensuring each guest's needs are tended to promptly.
• Contribute to a pleasant and hospitable environment by remaining calm and diligent, especially during peak sales periods.
• Eagerly interact with and clearly communicate with guests.
• Become knowledgeable of all menu items.
• Perform cleaning and organizational duties as needed.

Job description

Chick-fil-A is hiring for a Front of House role focused on delivering prompt hospitality in the dining room and creating a welcoming guest experience. The position emphasizes clear guest communication, menu item knowledge, and maintaining a clean, orderly environment.

Applicants should stay calm during peak hours and interact enthusiastically with guests to ensure high-quality service and guest satisfaction.