Guest Experience Leader — Free Food & Tuition Aid

Chipotle Mexican Grill group; Auburn (ME); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. You will oversee a well-trained crew, keep the line clean and efficient, and step in on tasks as needed to keep service moving smoothly.

The role emphasizes food safety, staff development, and effective communication with customers. Previous restaurant experience and a high school diploma are required, with opportunities for growth and

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Have familiarity with office paperwork.
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location.
• Have a high school diploma
• Have restaurant experience

Responsibilities

• Ensure great tasting, high quality food is served.
• Resolve food quality issues.
• Support food safety which includes hand washing, glove changes, monitoring time and temperature on the line, and checking Daily Food Safety Checklist.
• Help to resolve customer incidents and ensure positive customer experiences.
• Monitor crew breaks, shift changes, shift meetings, and line schedules.
• Develop and cross-train front of house Crew.
• Assist with Crew performance reviews.
• Develop future Service Leaders.
• Assist with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork.
• Ensure office equipment remains in working order and supplies are ordered as necessary.

Skills

Cash handling

Food safety

Office paperwork

Restaurant experience

Communication skills

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. You will oversee a well-trained crew, keep the line clean and efficient, and step in on tasks as needed to keep service moving smoothly.

The role emphasizes food safety, staff development, and effective communication with customers. Previous restaurant experience and a high school diploma are required, with opportunities for growth and