Guest Experience Leader | Flexible Hours & Growth

McDonald's; Willoughby (OH); On-site; USD 17,000 - 18,000; Part time

Job summary

McDonald’s restaurant in Willoughby, OH, is hiring a Guest Experience Leader for a part-time role in a busy, customer-focused setting. Work includes greeting guests, assisting with kiosks, and ensuring a positive dining experience.

Roles are part-time with competitive pay and opportunities to grow within the team. Starting pay is $12/hr for under 18 and $13/hr for 18+, with an additional $2/hr premium for hours after 9pm or before 8am.

Qualifications

• Outstanding attitude and willingness to learn and grow.
• Ability to work in a fast-paced team environment.

Responsibilities

• Greeting guests and communicating with them while ordering.
• Offering help with using the ordering kiosks.
• Assisting guests with extra needs as required.
• Checking with guests after they receive their food to ensure satisfaction.
• Ensuring kids receive a kid treat when appropriate.
• Handling guest concerns and feedback.
• Communicating with the restaurant team to provide feedback and recommendations.

Job description

McDonald’s restaurant in Willoughby, OH, is hiring a Guest Experience Leader for a part-time role in a busy, customer-focused setting. Work includes greeting guests, assisting with kiosks, and ensuring a positive dining experience.

Roles are part-time with competitive pay and opportunities to grow within the team. Starting pay is $12/hr for under 18 and $13/hr for 18+, with an additional $2/hr premium for hours after 9pm or before 8am.